Each item is created with care, intention, and attention to detail. Many of the artworks are made-to-order or part of a limited edition collection, which means we are unable to accept returns or offer refunds for change of mind.

All purchases are considered final sale. This includes:

• Original Artworks

• Limited Edition Prints

• Commissioned Paintings

• Framed Artworks

I kindly ask that you choose carefully before making your purchase. If you have any questions about a product, its colours, scale, or materials, I am always happy to help before you place your order.

I take every precaution to ensure your artwork arrives safely. All items are professionally packed and shipped with care. However, if your order is damaged in transit, please reach out within 7 days of receiving your item so I can assess and resolve the issue promptly.

To process a damage claim, I require:

• Clear photographs of the damaged item

• Photographs of the packaging (including any damage to the exterior)

• Your order number and a brief description of the issue

Please email this information to:
hello@sarahblatchford.com

With the subject line: DAMAGED ITEM – ORDER #[YourOrderNumber].

I’ll do my best to make it right, either through a replacement, store credit, or refund (where applicable and at my discretion).

Please note that colours may vary slightly from what you see on screen. I do my best to photograph each artwork professionally to reflect each artworks true tone and texture. However, due to screen calibration and lighting, minor variation can occur and is not considered a fault or reason for refund.

Due to their highly personal and made-to-order nature, custom and commissioned pieces are non-refundable under any circumstances unless damaged in transit.

I work closely with my collectors during the creation of custom works to ensure alignment of expectations and outcome. By proceeding with a custom order, you agree to accept the artist’s interpretation and style.

All artworks featured on this site, including but not limited to original paintings, limited edition prints, digital artworks, and photographic representations of artworks, remain the intellectual property of Sarah Blatchford, even after purchase. Purchasing a physical artwork or print does not grant you any rights to reproduce, distribute, or otherwise use the image for commercial purposes.

You may not, under any circumstances:

• Copy, download, screenshot, save, reproduce or distribute any artwork or images from this website without explicit written permission from Sarah Blatchford.

• Use images of artworks on social media, websites, or marketing materials without proper credit and permission.

• Alter, manipulate, or create derivative works based on any artwork without prior consent.

• Reproduce artworks for resale, licensing, or product development (e.g. on textiles, stationery, advertising, etc.) without a licensing agreement.

International shipping is available to selected destinations. Shipping rates are calculated according to artwork size and destination.

Larger original artworks are shipped unstretched and carefully rolled to ensure safer and more economical international transport. They will require professional restretching at their destination.

International customers are responsible for any import duties, taxes, customs fees or brokerage charges applied by their destination country. These charges are not included in the artwork purchase price or shipping fee.

For destinations not currently available at checkout, or for a quote to ship a large artwork stretched or framed, please contact hello@sarahblatchford.com prior to purchase.

Please note that international orders may incur import duties, taxes or customs charges upon arrival. Any additional fees are determined by the destination country and are the responsibility of the buyer.

Most painting orders are processed and dispatched within 7-10 business days.

If artworks are purchased during an exhibition period, they will be made available for shipping or collection after the exhibition has closed.

Made-to-order or framed works may take a little longer, please refer to product descriptions for estimated production and lead times.